IT Leaders : The Leaders in Business Computing
 

IT Leaders no longer provides Break-Fix Support as we do not believe it is in the best interests of our clients.

Our Advanced DRIVE! Technology Management Plans are a quantum leap forward in business computer support.

"IT Leaders has been providing first-rate technical support for our computer network for the last six months. Their technicians are skilled and...

Lyn Cameron
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Services Designed for Financial Planning Firms

 

Hi!

My name is Scott Linden Jones and I am the General Manager of IT Leaders.

Over the past 7 years I have built IT Leaders around the principle that ethics are everything in business. Given that we have high growth, over 1000 business clients that trust us with their businesses, an excellent reputation, and impeccably low staff turnover, I'm guessing that this is a key to our success.

In response to the need in the financial services industry for an ethical, reliable and versatile technology vendor that can expertly manage both small local and large/national practices, I have prepared the following list of services that are being customised just for you.

This list will continue to grow as we adapt what we have done for years to the financial services industry, and as we add new products and services that are designed solely for your industry.

Please browse the page at your leisure and also the rest of the site; there are many articles available to assist you in understanding the risks and benefits of technology issues, and these articles have been written for non-technical people to understand.  Education of our clients is a very big part of what we do on a daily basis.

Please feel free to contact me or the IT Leaders teams at any time for advice.

 

 

Technology Audits

Get a report in a language you can understand on exactly how your technology is impacting your business, either positively or negatively.

If you don't know how many software licences you own versus how many you use, and you don't know how old your computers are and whether they are slowing your staff down, let us take out all the guess work.  Our audit and monitoring tools can show you exactly what you have, and show you graphs of which machines are at maximum capacity and actually slowing your staff down, and the most cost effective way to get rid of that bottleneck. Sometimes a $100 RAM upgrade will get you an extra year or more from an existing computer, while other times its easier to realise a cost-benefit from replacing the system.

Either way, you want your staff members working at full speed because generally speaking, their time costs you a lot more than the technology they work on.

Once you know where you are, we can help you plan and get to where you want to be - safe, efficient and profitable! 
Click Here for more information

 

Business Safety Essentials

Unfortunately many businesses get stung by the risks associated with IT because they are not adequately prepared.  Do you have a good Antivirus product that is up to date?  Would anyone notice if it had expired? Do your computers have subversive spyware installed that slow them down and pose a security threat?  Does your backup actually WORK each night?  When did you last test restore it to check?  If you realised today that an important file was deleted last month around the 7th, do you know if your backup system would recover it? Do you have an adequate firewall to stop hacking to your computers via the Internet?

These are important questions that cause financial loss and the demise of a great many unprepared businesses every year. These and many other questions we answer and transparently manage for all of our clients who take up our IT Management service.

Articles for you to digest:


Complete IT Management

We specialise in managing your technology so that it requires the lowest possible effort from you, and delivers the highest possible ROI and business safety. We understand that downtime costs you money every single minute and we have completely engineered our offering to minimise downtime in ways that no other IT firm in Australia is doing. 

Technology is often a curse for small businesses, but it CAN be your best friend if it's managed correctly!  Savvy business owners understand that technology can give their business tremendous leverage over increasingly expensive human resources. in this way it can have a MAJOR effect on your bottom line.

With IT Leader's DRIVE! IT Management Plans, we report personally to you each month on network health monitoring, maintenance conducted, remote and onsite support deliverables, and strategic suggestions for IT improvement, AND we do it all for a predictable fixed monthly price. ALL you can eat IT!

An average Financial Planning Firm of 5 staff can be fully supported for as little as $490 per month, and we guarantee we will save you a lot more than we cost you!   Click Here and Fall in Love with Your IT...

Some articles for you to digest:

 

Procurement Support

Your time is incredibly valuable in dealing with clients (for both them and you!)  You shouldn't have to waste that time on trying to figure out what technology your business needs.

Small firms are often quoted unnecessarily large sums of money for servers and network equipment when their business models and growth expectations just don't justify it.  But don't get me wrong, it is VERY important to not underspend and get the wrong equipment that you wont get a good lifespan from, or will slow your staff down.  This is also why online retailers and cut-price retailers will have trouble giving you the right advice -  simply because they can't UNDERSTAND your business or what it needs without being fully involved.  This needs a personal touch.

A typical firm could happily get 3+ years out of server between $3500 and $5500 in value - something like $3 a day for excellent quality equipment.
A firm of 10 to 100 staff requires a careful consulting process to determine requirements and implementation - advice we are only too happy to give.

Click Here for the advantages to getting a Microsoft Server for your practice.

Click Here for more information on the types of equipment we can supply.

Articles for you to digest:

 

Websites & Database Marketing

A website is only as good as the revenue and client retention that it generates. FAR too many website companies focus on producing pretty looking websites that don't have sound marketing principles behind them. The result is thousands of dollars wasted on an ineffective online prescence.

With IT Leaders websites you have a massive range of features to choose from, and you get a personalised service to ensure that you are quoted on and delivered a truly useful website for your business needs.

If you could see how easily our Database Marketing module can deliver ongoing personalised contact with your client-base, you will wonder how you've done without it.  Keep in touch with your client base by:

  • Sending regular awesome looking newsletters with perfect formating every time,
  • Writing and publishing expert articles to remind them that you are the gospel for financial planning!
  • Sending e-cards - how about a FULLY AUTOMATED Happy Birthday e-card for every client? Full points for remembering even when you didn't!
  • Surveying your client base to find out waht they want to buy from you
  • Running seminars - as you may already do.. but slash your seminar admin costs with the Event Management tools.

The Database marketing module with a customised training service for your firm's admin staff costs only $1800 plus a small monthly hosting charge for the volume of email you send out.  you can easily import your existing client database from COIN or VISY etc and get started with e-marketing in a matter of hours.

 If you want a full website (where the e-maketing seemlessly integrates) we have packages that are designed for your industry from only $3950, completed to your satisfaction within 30 days including the basic training you need to put your admin staff in charge of keeping it up to date - it's easy to do!

Read More about our Websites Here

Some articles for you to digest:

 

Phone Systems, Telephony, VoIP

Our award-winning Talkswitch range of PBX phone systems give you all the features of phone systems costing 5 times the price.  IT Leaders is one of only a handful of Talkswitch certified providers in Australia.

These systems are versatile, can link multiple offices for free inter-calling, can allow you to dial out over either standard phone lines or cheap/free internet (VoIP) lines, have easily programmable menus and voicemail and music on hold and... well the list of what they can do is very long.

Don't know what VoIP or IP Telephony is?  Don't know what to look for in a phone system?
Click Here for more information without any techno babble.

 

Remote Workplace Solutions

Need to get your staff (or yourself) out of the office more, but you're glued to the office phone or email?

Getting calls and email automatically routed to your mobile phone is not hard or expensive.

Click Here for more information

 

 

We look forward to working with your Practice to make your business more successful!

Sincerely,

Scott Jones

 
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