IT Leaders : The Leaders in Business Computing
 

IT Leaders breaks new ground with the worlds most advanced computer health monitoring, diagnosis, repair and reporting technology, at the heart of our DRIVE IT Management Plans.

"From the moment my IT Leaders tech walked into the office, I knew I had finally found some people who knew what they were talking about! They spent a few hours unraveling the previous trademan's mess, and within a short period had my network up and running the way I had always expected it should."

Howard Smith
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IT Leaders no longer provides Break-Fix Support as we do not believe it is in the best interests of our clients.

Our Advanced DRIVE! Technology Management Plans are a quantum leap forward in business computer support.

What we DO have:

  • We have highly skilled Support Technicians, Engineers and Specialists, ready to do your work.
  • A process-driven Support Desk with a best-of-breed client management and issue tracking system
  • The world's most advanced Health Monitoring, Diagnosis, Repair and Reporting tools

What we DONT have:

  • Queues of waiting work - we action everything promptly
  • People that speak techno-gibberish and not English

 

Please see here for full information about our DRIVE! Plans.

Our new labour rates at 1 May 2008 are based on Clients being on a DRIVE! Plan.

(Please note that project work, eg installing servers, is quoted independently and is often cheaper than the standard rates below).

 

Time of Service

Location

Rates

Business Hours
Monday – Friday, 9am – 5pm
Onsite
$0 - for [performance]
$120 /hr +GST for [pace]
$120/hr +GST for [economy]
Remote
$0 - for [performance]
$0 - for [pace]
$105 /hr +gst for [economy]
Extended Hours
Monday – Friday, 7am-9am and 5pm-7pm
Saturday, 9:00am – 5:00pm
Onsite
$160 / hour + GST
Remote
$135 / hour + GST
Overnight
Monday – Friday, 7pm-7am
Saturday 5pm - Monday 7am
Onsite
$230 / hour + GST
Remote
$180 / hour + GST
Public Holidays (as above)
Onsite
$230 / hour + GST
Remote
$180 / hour + GST

 

 
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